Refund policy
MARIAS.COM.PK Refund Policy
At MARIAS.COM.PK, we are committed to ensuring your complete satisfaction with your purchase. If you need to return an item, please review our policy below:
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7-Day Return Policy: You have 7 days from the date of delivery to return any item, no questions asked.
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Unused Products: Items must be unused and in their original condition.
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Original Packaging: Products must be returned in their original packaging with all tags and markings intact.
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Return Shipping: The buyer is responsible for returning the product via any courier service.
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Shipping Expenses:
- If MARIAS.COM.PK made an error in processing or delivering your order, we will cover all shipping and return expenses.
- If the order was processed and delivered correctly, the customer is responsible for all shipping and return expenses, which are non-refundable.
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Refund Processing: Refunds will be processed through banking or mobile wallet channels only.
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Refund Timeframe: Once the returned product is received, please allow up to 7 working days for the refund to be processed.
MARIAS.COM.PK Exchange Policy
- 7 Days Exchange Policy: You can exchange your product within 7 days of receiving your order.
- Product Must Be Unused: The item must be in its original, unused condition.
- Original Packaging: The product must be returned in its original packaging with all tags and accessories intact.
- Buyer’s Responsibility for Returns: The buyer is responsible for returning the product to us for exchange.
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Shipping Expenses:
- If MARIAS.COM.PK made an error in processing or delivering your order, we will cover all shipping and return costs.
- If the order was processed and delivered correctly, the customer will bear all shipping and return expenses, which are non-refundable.
- Exchange Processing: Your exchange request will be processed once the returned product has been received and inspected.
For further assistance, please contact our customer service team. We are here to help!
